{"id":9779,"date":"2024-11-12T17:36:08","date_gmt":"2024-11-12T10:36:08","guid":{"rendered":"https:\/\/artdvivre.com\/?p=9779"},"modified":"2025-10-31T09:13:18","modified_gmt":"2025-10-31T02:13:18","slug":"thau-hieu-nganh-dich-vu-cao-cap-don-dau-cac-xu-huong-moi","status":"publish","type":"post","link":"https:\/\/artdvivre.com\/vi\/thau-hieu-nganh-dich-vu-cao-cap-don-dau-cac-xu-huong-moi\/","title":{"rendered":"TH\u1ea4U HI\u1ec2U NG\u00c0NH D\u1ecaCH V\u1ee4 CAO C\u1ea4P: \u0110\u00d3N \u0110\u1ea6U C\u00c1C XU H\u01af\u1edaNG M\u1edaI"},"content":{"rendered":"<p><em><strong>Ng\u00e0nh d\u1ecbch v\u1ee5 cao c\u1ea5p \u0111ang ch\u1ee9ng ki\u1ebfn s\u1ef1 chuy\u1ec3n m\u00ecnh m\u1ea1nh m\u1ebd, kh\u00f4ng ch\u1ec9 trong c\u00e1ch th\u1ee9c ph\u1ee5c v\u1ee5 m\u00e0 c\u00f2n trong nh\u1eefng k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng. Theo b\u00e1o c\u00e1o c\u1ee7a McKinsey, th\u1ecb tr\u01b0\u1eddng d\u1ecbch v\u1ee5 cao c\u1ea5p \u0111\u00e3 t\u0103ng tr\u01b0\u1edfng \u0111\u1ec1u \u0111\u1eb7n v\u1edbi t\u1ef7 l\u1ec7 trung b\u00ecnh 6% h\u00e0ng n\u0103m, nh\u1ea5n m\u1ea1nh s\u1ef1 gia t\u0103ng nhu c\u1ea7u t\u1eeb nh\u1eefng kh\u00e1ch h\u00e0ng tinh hoa. Vi\u1ec7c th\u1ea5u hi\u1ec3u v\u00e0 th\u00edch \u1ee9ng v\u1edbi c\u00e1c xu h\u01b0\u1edbng hi\u1ec7n t\u1ea1i tr\u1edf th\u00e0nh y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh \u0111\u1ec3 doanh nghi\u1ec7p kh\u00f4ng ch\u1ec9 t\u1ed3n t\u1ea1i m\u00e0 c\u00f2n ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng.<\/strong><\/em><\/p>\n<h2>Xu H\u01b0\u1edbng Tr\u1ea3i Nghi\u1ec7m C\u00e1 Nh\u00e2n H\u00f3a<\/h2>\n<p>M\u1ed9t trong nh\u1eefng xu h\u01b0\u1edbng n\u1ed5i b\u1eadt nh\u1ea5t l\u00e0 s\u1ef1 c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5. Kh\u00e1ch h\u00e0ng ng\u00e0y c\u00e0ng k\u1ef3 v\u1ecdng v\u00e0o nh\u1eefng d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ri\u00eang bi\u1ec7t \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u v\u00e0 s\u1edf th\u00edch c\u00e1 nh\u00e2n. Theo nghi\u00ean c\u1ee9u c\u1ee7a Deloitte, 80% kh\u00e1ch h\u00e0ng cho r\u1eb1ng h\u1ecd mu\u1ed1n \u0111\u01b0\u1ee3c tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5 theo c\u00e1ch th\u1ee9c ri\u00eang, t\u1eeb vi\u1ec7c l\u1ef1a ch\u1ecdn th\u1ef1c \u0111\u01a1n \u0111\u1ebfn c\u00e1ch th\u1ee9c ph\u1ee5c v\u1ee5. Do \u0111\u00f3, doanh nghi\u1ec7p c\u1ea7n \u0111\u1ea7u t\u01b0 v\u00e0o c\u00f4ng ngh\u1ec7 v\u00e0 quy tr\u00ecnh \u0111\u1ec3 thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng, nh\u1eb1m t\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m c\u1ee7a h\u1ecd.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-9759 aligncenter\" src=\"https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/1-4.jpg\" alt=\"\" width=\"996\" height=\"664\" srcset=\"https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/1-4.jpg 996w, https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/1-4-600x400.jpg 600w, https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/1-4-768x512.jpg 768w\" sizes=\"(max-width: 996px) 100vw, 996px\" \/><\/p>\n<h2>Ch\u1ea5t L\u01b0\u1ee3ng D\u1ecbch V\u1ee5 v\u00e0 T\u00ednh B\u1ec1n V\u1eefng<\/h2>\n<p>Ngo\u00e0i ra, ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 lu\u00f4n l\u00e0 y\u1ebfu t\u1ed1 ti\u00ean quy\u1ebft. M\u1ed9t kh\u1ea3o s\u00e1t t\u1eeb PwC cho th\u1ea5y 73% ng\u01b0\u1eddi ti\u00eau d\u00f9ng cho bi\u1ebft r\u1eb1ng h\u1ecd s\u1ebd chuy\u1ec3n sang \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh n\u1ebfu h\u1ecd c\u00f3 tr\u1ea3i nghi\u1ec7m kh\u00f4ng t\u1ed1t. \u0110i\u1ec1u n\u00e0y \u0111\u1eb7t ra y\u00eau c\u1ea7u cao cho c\u00e1c doanh nghi\u1ec7p trong vi\u1ec7c \u0111\u1ea3m b\u1ea3o d\u1ecbch v\u1ee5 c\u1ee7a h\u1ecd kh\u00f4ng ch\u1ec9 t\u1ed1t m\u00e0 c\u00f2n nh\u1ea5t qu\u00e1n. B\u00ean c\u1ea1nh \u0111\u00f3, y\u1ebfu t\u1ed1 b\u1ec1n v\u1eefng c\u0169ng \u0111ang tr\u1edf th\u00e0nh m\u1ed9t ph\u1ea7n quan tr\u1ecdng trong quy\u1ebft \u0111\u1ecbnh c\u1ee7a kh\u00e1ch h\u00e0ng. Theo Nielsen, 66% ng\u01b0\u1eddi ti\u00eau d\u00f9ng s\u1eb5n l\u00f2ng chi tr\u1ea3 nhi\u1ec1u h\u01a1n cho c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 t\u1eeb c\u00e1c th\u01b0\u01a1ng hi\u1ec7u c\u00f3 cam k\u1ebft b\u1ea3o v\u1ec7 m\u00f4i tr\u01b0\u1eddng.<\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-9761 aligncenter\" src=\"https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/5.jpg\" alt=\"\" width=\"996\" height=\"664\" srcset=\"https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/5.jpg 996w, https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/5-600x400.jpg 600w, https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/5-768x512.jpg 768w\" sizes=\"(max-width: 996px) 100vw, 996px\" \/><\/p>\n<h2>S\u1ef1 Chuy\u1ec3n \u0110\u1ed5i K\u1ef9 Thu\u1eadt S\u1ed1<\/h2>\n<p>S\u1ef1 chuy\u1ec3n m\u00ecnh m\u1ea1nh m\u1ebd v\u1ec1 c\u00f4ng ngh\u1ec7 c\u0169ng \u0111ang \u0111\u1ecbnh h\u00ecnh l\u1ea1i ng\u00e0nh d\u1ecbch v\u1ee5 cao c\u1ea5p. C\u00e1c doanh nghi\u1ec7p c\u1ea7n \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 ti\u00ean ti\u1ebfn nh\u01b0 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 nhu c\u1ea7u kh\u00e1ch h\u00e0ng. Vi\u1ec7c n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap n\u00e2ng cao hi\u1ec7u qu\u1ea3 ph\u1ee5c v\u1ee5 m\u00e0 c\u00f2n t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m \u0111\u1ed9c \u0111\u00e1o, kh\u00f3 qu\u00ean cho kh\u00e1ch h\u00e0ng.<\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-9763 aligncenter\" src=\"https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/3-2.jpg\" alt=\"\" width=\"996\" height=\"661\" srcset=\"https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/3-2.jpg 996w, https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/3-2-600x398.jpg 600w, https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/3-2-768x510.jpg 768w\" sizes=\"(max-width: 996px) 100vw, 996px\" \/><\/p>\n<p>Trong b\u1ed1i c\u1ea3nh n\u00e0y, Art de Vivre n\u1ed5i b\u1eadt nh\u01b0 m\u1ed9t \u0111i\u1ec3m \u0111\u1ebfn l\u00fd t\u01b0\u1edfng cho nh\u1eefng ai mong mu\u1ed1n n\u1eafm b\u1eaft tinh hoa c\u1ee7a ng\u00e0nh d\u1ecbch v\u1ee5 cao c\u1ea5p. T\u1ea1i \u0111\u00e2y, h\u1ecdc vi\u00ean s\u1ebd \u0111\u01b0\u1ee3c trang b\u1ecb nh\u1eefng ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u1ea5u hi\u1ec3u v\u00e0 \u00e1p d\u1ee5ng c\u00e1c xu h\u01b0\u1edbng m\u1edbi trong l\u0129nh v\u1ef1c n\u00e0y. C\u00e1c chuy\u00ean gia h\u00e0ng \u0111\u1ea7u s\u1ebd h\u01b0\u1edbng d\u1eabn t\u1eebng b\u01b0\u1edbc, gi\u00fap h\u1ecdc vi\u00ean kh\u00f4ng ch\u1ec9 hi\u1ec3u m\u00e0 c\u00f2n th\u1ef1c h\u00e0nh nh\u1eefng ti\u00eau chu\u1ea9n d\u1ecbch v\u1ee5 th\u01b0\u1ee3ng h\u1ea1ng nh\u1ea5t.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9765\" src=\"https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/DSC06353-scaled.jpg\" alt=\"\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/DSC06353-scaled.jpg 2560w, https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/DSC06353-600x400.jpg 600w, https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/DSC06353-1200x800.jpg 1200w, https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/DSC06353-768x512.jpg 768w, https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/DSC06353-1536x1024.jpg 1536w, https:\/\/artdvivre.com\/wp-content\/uploads\/2024\/11\/DSC06353-2048x1365.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p>Kh\u00e1m ph\u00e1 s\u1ef1 ho\u00e0n m\u1ef9 trong d\u1ecbch v\u1ee5 cao c\u1ea5p c\u00f9ng Art de Vivre ch\u00ednh l\u00e0 h\u00e0nh tr\u00ecnh kh\u01a1i d\u1eady ti\u1ec1m n\u0103ng v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m cho kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n.<script>;<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ng\u00e0nh d\u1ecbch v\u1ee5 cao c\u1ea5p \u0111ang ch\u1ee9ng ki\u1ebfn s\u1ef1 chuy\u1ec3n m\u00ecnh m\u1ea1nh m\u1ebd, kh\u00f4ng ch\u1ec9 trong c\u00e1ch th\u1ee9c ph\u1ee5c v\u1ee5 m\u00e0 c\u00f2n trong nh\u1eefng k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng. Theo b\u00e1o c\u00e1o c\u1ee7a McKinsey, th\u1ecb tr\u01b0\u1eddng d\u1ecbch v\u1ee5 cao c\u1ea5p \u0111\u00e3 t\u0103ng tr\u01b0\u1edfng \u0111\u1ec1u \u0111\u1eb7n v\u1edbi t\u1ef7 l\u1ec7 trung b\u00ecnh 6% h\u00e0ng n\u0103m, nh\u1ea5n m\u1ea1nh [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":9762,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[111],"tags":[],"class_list":["post-9779","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-luxury-etiquette-insights"],"acf":[],"_links":{"self":[{"href":"https:\/\/artdvivre.com\/vi\/wp-json\/wp\/v2\/posts\/9779","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/artdvivre.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/artdvivre.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/artdvivre.com\/vi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/artdvivre.com\/vi\/wp-json\/wp\/v2\/comments?post=9779"}],"version-history":[{"count":2,"href":"https:\/\/artdvivre.com\/vi\/wp-json\/wp\/v2\/posts\/9779\/revisions"}],"predecessor-version":[{"id":10351,"href":"https:\/\/artdvivre.com\/vi\/wp-json\/wp\/v2\/posts\/9779\/revisions\/10351"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/artdvivre.com\/vi\/wp-json\/wp\/v2\/media\/9762"}],"wp:attachment":[{"href":"https:\/\/artdvivre.com\/vi\/wp-json\/wp\/v2\/media?parent=9779"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/artdvivre.com\/vi\/wp-json\/wp\/v2\/categories?post=9779"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/artdvivre.com\/vi\/wp-json\/wp\/v2\/tags?post=9779"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}